Retreat Policies

Payment

 

A non-refundable deposit of $500.00 USD per person with your trip registration forms is needed to hold your spot. Final payment is due: December 20th, 2019. All payments are by Visa or MasterCard, Paypal, or Venmo made out to “(Kate Kretschmer)” All payments must be received by the date listed above. We cannot make exceptions to this policy. You can make your payments online on the website.

 

Cancellation and Refunds

 

* $500 USD deposit per person will be non-refundable after October 26, 2019. (If you decide to pay in full $500.00 USD per person of that payment will be non-refundable after October 26,2019). Making the full payment now or paying  just the deposit will secure your spot. You will receive an invoice through PayPal for the additional payments.

* 50% of your payment is due by November 20, 2019.

* Full remaining payment is due by December 20, 2019.

* If you decide to cancel your trip, the following fees apply and are due when we receive notice of your cancellation.

-Date of purchase through November 23, 2019: $500 deposit 

-November 24, 2019-December 22, 2019: 50% of total trip cost is non-refundable

-December 23, 2019-February 23, 2020: 100% of total trip cost is non-refundable

 

We reserve the right to cancel the trip if it is not meeting the trip minimum (if we do so your deposit is refunded). Trip cancellation insurance is strongly recommended if there is a possibility that you might have to cancel your trip. All cancellations must be made to Kate Kretschmer in writing and any refund requests must be made in writing to Kate Kretschmer as soon as possible.  See timeline above. Please send written requests to OmMamaLife@gmail.com with the subject line “Cancellation”.

 

Om Mama Life, LLC reserves the right to cancel any trip prior to departure for any reason whatsoever, including an insufficient number of participants or logistical problems (e.g. acts of God, war, strikes, etc.), which may impede trip operations.  The refund of all payments as described in the paragraph below shall release Om Mama Life, LLC from any further liability. A trip cancellation due to insufficient numbers would normally occur at least a month prior to departure, unless acts of God, war, strikes or other events impede our departure causing large numbers of participants opt to cancel participation on the journey in the last days before departure. 

 

Om Mama Life, LLC must make substantial payments to suppliers (including providers of land travel) far in advance of the scheduled date on which we embark. If a trip is cancelled due to forces beyond our control (acts of God, war, labor strikes, earthquake, flooding, etc.), Om Mama Life, LLC will promptly refund the portion of the trip cost not advanced to suppliers.  Om Mama Life, LLC will use its best efforts to recover advance payments as promptly as possible, and will refund to you the amount recovered, if any. However, (Om Mama Life, LLC does not guarantee the recovery of any or all of the advance payments made, and our use of best efforts to recover these payments will not include the institution of any legal proceeding in foreign lands.  This policy applies to a trip cancellation by client choice following any necessary increase in trip costs.

©2019 by OM Mama Life, LLC